Privacy
Privacy notice.
This notice explains the main categories of information handled through the FirstPage Operations website and application and how that information is used to operate the service.
1. Information you provide
We may receive information you provide when you request access, contact us, create or use an account, or configure your business. This can include your name, business name, email address, phone number, account information, company profile information and document-branding settings.
2. Business information entered into Operations
Authorized users can enter business records such as customers, estimates, jobs, invoices, payments, expenses, products and services, taxes, notes and related operational information. This information is used to provide the functions requested by the account holder.
3. Technical and security information
The service may record information needed for security and operation, such as IP address, browser or device information, login attempts, login history, activity records, session information and application error logs.
4. How information is used
Information is used to provide and secure the service, authenticate users, maintain business records, generate documents, send requested communications, provide support, troubleshoot issues, maintain account controls and improve the reliability of FirstPage Operations.
5. Customer and third-party information entered by account users
Businesses using FirstPage Operations are responsible for ensuring that information they enter about their own customers, employees or other contacts is collected and used lawfully and only for appropriate business purposes.
6. Service providers
FirstPage Operations relies on infrastructure and service providers to operate functions such as hosting, email delivery and related technical services. Information may be processed by those providers only as needed to deliver the services they support.
7. Cookies and sessions
The application uses essential session and security technologies needed to sign users in, maintain account sessions, protect forms and operate the service. We do not describe these essential technologies as advertising cookies.
8. Retention
Information is retained for as long as reasonably needed to provide the service, maintain records, protect account security, resolve disputes, meet applicable business or legal obligations, and support the account relationship. Retention can vary by type of information and account status.
9. Security
We use administrative and technical measures intended to protect the service and account information, including HTTPS, authenticated access, password hashing, role-based permissions and tenant-scoped application controls. No method of storage or transmission can be guaranteed to be completely secure.
10. Your choices and rights
Depending on where you are located, applicable law may give you rights concerning personal information. Requests or questions can be submitted through the contact page. We may need to verify a request before acting on it.
11. Business product
FirstPage Operations is designed for business use and is not directed to children.
12. Changes to this notice
We may update this notice as the product, website or applicable requirements change. The effective date shown above will be updated when a revised notice is published.
13. Contact
Questions about this notice or the handling of information can be sent through the FirstPage Operations contact page.